Southwest Terminal STL is based at Terminal 2 of St. Louis Lambert International Airport (STL) and offers an extensive range of services to guarantee a hassle-free journey. There are various options for check-in, including automated self-service machines, mobile check-in through the Southwest app, and conventional check-in at the counter. There is baggage assistance available, complete with personnel assigned to deal with any problems or complaints. Flight details are available on digital boards and the Southwest website or mobile app, providing real-time notifications of gate numbers and boarding times. Customer support can be found via the airline's website, mobile app, or by calling their customer service line. Terminal 2 also has a range of amenities including restaurant options, retail stores, and complimentary Wi-Fi to further improve the passenger experience. For passengers needing special care, there are such services as wheelchair assistance and unaccompanied minors assistance on demand.