Kenya Airways provides dedicated Kenya Airways Wheelchair Assistance services to ensure that passengers with reduced mobility enjoy a smooth and dignified travel experience. Assistance begins at the ticketing stage, where travelers can request wheelchair support either online, through customer service, or at ticket offices. At the airport, trained staff assist with check-in procedures, guide passengers through security, and ensure timely arrival at the departure gate. The airline offers priority check-in and boarding, allowing passengers additional time to get settled before departure. Baggage assistance is also provided, with support available for handling both checked and carry-on luggage throughout the journey.